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AFTER-SALES
SERVICE & SUPPORT

PureDew water dispensers are worth every drop for life! Besides providing affordable and long-lasting products, we are dedicated to providing the highest level of after-sales service and technical support to all our customers and clients.

We have an in-house team of customer service officers and technicians to provide after-sales service and technical support to all our customers in Singapore.

12-MONTH WARRANTY FOR ALL
HOME & Office WATER DISPENSERS

12-MONTH WARRANTY
FOR ALL
HOME & Office
WATER DISPENSERS

Pure Dew-58

All home and office water dispensers come with a 12-month warranty. During these 12 months, labour costs and parts are covered by the warranty. If necessary, we will provide a one-to-one replacement of your water dispenser if it has any unresolvable issues.

24-MONTH WARRANTY FOR
ALL HOME WATER DISPENSERS

All home water dispensers come with a 24-month warranty. During these 24 months, labour costs and parts are covered by the warranty. If necessary, we will provide a one-to-one replacement of your water dispenser if it has any unresolvable issues.

On the 13th month, our in-house technical service team will perform on-site servicing of your water dispenser. This 30-minute servicing session will include changing the filters, cleaning, flushing, and performing a general maintenance check on the water dispenser.

EXTENDED ADDITIONAL 12-MONTH
WARRANTY + SERVICING
FOR HOME WATER DISPENSERS

An optional extended additional 12-month warranty and servicing package is available at a special offer price upon purchase of any water dispenser for a home address.

With this package, the warranty period of your home water dispenser will be extended to 24 months. During these 24 months, labour costs and parts are covered by the warranty. If necessary, we will provide a one-to-one replacement of your water dispenser if it has any unresolvable issues.

Additionally, on the 13th month, our in-house technical service team will perform on-site servicing of your water dispenser. This 30-minute servicing session will include changing the filters, cleaning, flushing, and performing a general maintenance check on the water dispenser.

SERVICING FOR OFFICE &
COMMERCIAL WATER DISPENSERS

OASIS Universal Radii Bi-level Modular Cooler

For water dispensers for office and commercial properties, after the 12-month warranty, ad hoc or regular serving can be scheduled based on your needs. Servicing sessions will include changing the filters, cleaning, flushing, and performing a general maintenance check on the water dispensers.

12-MONTH WARRANTY FOR
ALL WATER DISPENSERS FOR
OFFICES & COMMERCIAL PROPERTIES

All water dispensers for offices and commercial properties come with a 12-month warranty. During these 12 months, labour costs and parts are covered by the warranty. If necessary, we will provide a one-to-one replacement of your water dispenser if it has any unresolvable issues.

Ad hoc or regular serving can be scheduled based on your needs. Servicing sessions will include changing the filters, cleaning, flushing, and performing a general maintenance check on the water dispensers.

CONTACT US FOR TECHNICAL SUPPORT BELOW

CONTACT US FOR
TECHNICAL SUPPORT
BELOW

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