PureDew water dispensers are worth every drop for life! Besides providing affordable and long-lasting Singapore hot and cold water dispensers, we are dedicated to providing the highest level of after-sales service and technical support to all our customers and clients.
We have an in-house team of customer service officers and technicians to provide after-sales service and technical support to all our customers in Singapore.
All home water dispensers (purchased for a home address) come with a FREE 12-month warranty. During these 12 months, labour costs and parts are covered by the warranty. If necessary, we will provide a one-to-one replacement of your water dispenser if it has any unresolvable issues.
All home water dispensers come with a 24-month warranty. During these 24 months, labour costs and parts are covered by the warranty. If necessary, we will provide a one-to-one replacement of your water dispenser if it has any unresolvable issues.
On the 13th month, our in-house technical service team will perform on-site servicing of your water dispenser. This 30-minute servicing session will include changing the filters, cleaning, flushing, and performing a general maintenance check on the water dispenser.
An optional extended additional 12-month warranty and servicing package is available at a special offer price upon purchase of any water dispenser for a home address.
With this package, the warranty period of your home water dispenser will be extended to 24 months. During these 24 months, labour costs and parts are covered by the warranty. If necessary, we will provide a one-to-one replacement of your water dispenser if it has any unresolvable issues.
Additionally, on the 12th and 24th month, our in-house technical service team will perform on-site servicing of your water dispenser. This 30-minute servicing session will include changing the filters, cleaning, flushing, and performing a general maintenance check on the water dispenser.
All Singapore hot and cold water dispensers for offices and commercial properties (purchased for an office address) come with a 12-month warranty on electrical and mechanical parts. Servicing sessions will include changing the filters, cleaning, flushing and performing a general maintenance check on the water dispensers.
All water dispensers for offices and commercial properties come with a 12-month warranty. During these 12 months, labour costs and parts are covered by the warranty. If necessary, we will provide a one-to-one replacement of your water dispenser if it has any unresolvable issues.
Ad hoc or regular serving can be scheduled based on your needs. Servicing sessions will include changing the filters, cleaning, flushing, and performing a general maintenance check on the water dispensers.
Let us know how we can help you.
Based in Singapore, Puredew International Pte Ltd provides affordable & long-lasting water dispensers, water coolers and water filters for homes, offices and commercial properties.